Napoleon Phantom Prestige 500 RSIB Gas BBQ – Infrared Rear & Side Burners, Matte Black
Napoleon Phantom Prestige 500 RSIB Gas BBQ – Infrared Rear & Side Burners, Matte Black
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Napoleon Phantom Prestige 500 RSIB Gas BBQ – Infrared Rear & Side Burners, Matte Black
Shipping and Handling
Shipping and Handling
Order cutoff time: 5:00 PM (GMT), Monday to Friday. Orders placed after this time will be processed on the next business day, which may slightly extend the estimated delivery time frame.
Order handling time: 1–2 business days (Monday to Friday). Once your order has been processed, it will be dispatched using one of our trusted carriers.
Transit time: 2–5 business days for standard delivery.
Estimated delivery time: 3–7 business days, depending on the delivery service and your location.
Refunds and Returns
Refunds and Returns
We offer a 30 day return window for unused items. Simply contact our support team to initiate a return.
You can email us at anytime at :
You can also call us at anytime at :
Napoleon Phantom Prestige 500 RSIB Gas BBQ
The Napoleon Phantom Prestige 500 RSIB is built for fast, even grilling with reliable ignition and precise heat control – perfect for weeknight dinners and weekend barbecues alike.
- Infrared Rear & Side Burners
- Matte Black
Features & Specifications
Napoleon Phantom Prestige 500 RSIB with Infrared Side and Rear Burners is deep, dark, matte black and is the total grilling package.
From the top of the lid to the locking casters, the Napoleon Phantom Prestige 500 RSIB gas barbecue grill is completely silky matte black. Edgy and attractive, the Phantom has the full capabilities of an outdoor kitchen. Upgraded iconic WAVETM cast stainless steel cooking grids and a multifunctional grilling rack - ideal for entertaining and incredible appetizers - round out the already incredible features of a Prestige® 500 Gas Grill. Four main burners, a rear burner, and infrared sear station, this grill cooks meals using a plethora of unique grilling styles. Stainless steel sear plates provide extra surface area for drippings to vaporize, keeping this luxurious grill clean, avoiding flare-ups. The matte black knobs are backlit with the SafetyGlow feature filling the night with blue light that turns red when the burners are on. The Phantom Prestige® 500 Gas Grill is more than just a look. It's a lifestyle.
Napoleon Phantom Prestige 500 RSIB Features
- Luxury Gas Barbecue with 4 burners, 48,000 total BTU, and 760 square inches of total grilling area
- Silky matte black finish on all surfaces including handles, badging, and side shelves
- Left Infrared Side Burner with Cast Stainless Steel Grids for the Ultimate Sear
- Rear Infrared Rotisserie Back Burner and Included Commercial Grade Rotisserie Kit
- Upgraded multifunctional grilling rack is ideal for entertainers and makes grilled appetizers easy
- Cast Stainless Steel Cooking Grids are virtually maintenance free and the unique iconic WAVE shape provides even heating, prevents food from falling through, and produces exceptional sear marks
- Large folding side shelves provide prep and staging space
- Ignite the Prestige Gas Grill instantly with Napoleons Signature JETFIRE Ignition System. This failsafe ignition system lights burners immediately with a jet of flame
- Dual level, stainless steel sear plates catch and vaporize any food drippings, protecting the stainless steel tube burners from damage and keeps your barbecue cleaner
- The NightLight backlit control knobs are illuminated with blue LED lights, that change to red when gas is on making it easier and safer to grill after dark
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FAQ
What Payment Methods Does Sereniya Accept?
What Payment Methods Does Sereniya Accept?
At Sereniya, we provide a selection of secure payment options to make your shopping experience smooth and convenient. We accept the following:
Credit & Debit Cards: Visa, MasterCard, American Express
Digital Wallets: Apple Pay, Google Pay, Shop Pay
Online Payments: PayPal
Buy Now Pay Later: Klarna (where available)
You can visit our Billing Terms and Conditions for more information
How Long Does Sereniya Shipping Take?
How Long Does Sereniya Shipping Take?
Order Cutoff Time
5:00 PM (GMT)
Orders placed after this time will be processed the next business day, which may add one extra day to the delivery estimate.
Order Handling Time
1–2 business days (Monday–Friday)
Once your order is processed, it will be shipped by one of our trusted carriers.
Transit Time
6–8 business days (Monday–Friday)
Estimated Delivery Time
7– 10 business days
Please note that delivery times are estimates and may vary due to factors outside our control, such as carrier delays, weather conditions, or high seasonal demand.
What Is Sereniya’s Return Policy?
What Is Sereniya’s Return Policy?
We offer a 30 day return window for unused items. Simply contact our support team to initiate a return. You can email us at anytime at info@sereniya.com and we will be happy to assist you.
How Can I Contact Sereniya Support?
How Can I Contact Sereniya Support?
You can contact us at anytime
Email : info@sereniya.com
Phone : +44 7306618289
Customer service hours : Monday to Friday : 9:00 am - 5:00 pm (GMT)
We do our best to reply to your email within 1-2 business days.
Comfort & Relief You Can Feel Every Day
Experience lasting comfort and reliable support designed to help you move with ease, feel better throughout the day, and enjoy a more relaxed, pain-free lifestyle.
Wellness, Made Simple
At Sereniya, we believe everyday comfort should feel effortless. Our products are designed to support your well-being in the moments that matter — whether you're at home, at work, or on the move.
Designed for Everyday Comfort
At Sereniya, we believe comfort should be effortless and part of your daily life. Our products are thoughtfully designed to support your body, improve posture, and help you feel your best—whether you’re working, relaxing, or on the go. Experience comfort that works with you, not against you.